Privacy Policy & Terms
Last updated: 21 October 2025
먹자요 | Mukjayo (“we”, “our”, or “us”) operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). This Privacy Policy explains how we collect, use, and protect your personal data when you visit, interact with, or make a purchase through our Services.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Data We Collect
We may collect the following personal data as permitted by applicable Indonesian law:
Name, address, phone number, and email address.
Payment information and transaction details.
Order history and communication records with us.
Device and usage data (such as browser type and IP address) collected automatically for website performance and security.
2. How We Use Your Data
We use your personal data for the following purposes:
To process and fulfil your orders.
To communicate with you regarding your purchases or inquiries.
To provide customer support.
To improve our products, website, and services.
To comply with legal obligations under Indonesian law.
3. How We Share Your Data
We may share your personal data only as necessary for the purposes above, including with:
Trusted service providers who assist in payment processing, delivery, or website operations.
We do not sell or rent your personal data to any third parties.
4. Data Security and Retention
We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure.
Your information is retained only for as long as needed to fulfil the purposes stated or as required by law.
5. Your Rights
Under Indonesian data protection laws, you have the right to:
Access and obtain a copy of your personal data.
Request correction or deletion of inaccurate or unnecessary data.
Withdraw consent for data processing.
You may exercise these rights by contacting us through the form on our “FAQ & Contact Us” page or by email at mukjayofficial@gmail.com
6. Updates to This Policy
We may update this Privacy Policy from time to time to reflect operational or legal changes. Updates will be posted on this website with the revised date shown above.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
먹자요 | Mukjayo
mukjayofficial@gmail.com
Terms of Service
Last updated: 21 October 2025
Welcome to 먹자요 | Mukjayo (“we”, “our”, or “us”).
These Terms of Service (“Terms”) govern your access to and use of our website, store, and related services (“Services”).
By accessing or using our Services, you agree to these Terms and our [Privacy Policy]. If you do not agree, please do not use our Services.
1. Access and Account
You agree that all information you provide, including your contact, payment, and delivery details, is accurate and complete.
You are responsible for maintaining the confidentiality of your account and for all activities under it.
2. Products
We make every effort to present our products accurately, but colours and appearances may vary depending on your device and display settings.
Product details and availability may change without prior notice. We reserve the right to limit quantities or discontinue products at any time.
3. Orders
Placing an order constitutes an offer to purchase. An order is considered accepted once payment is verified and confirmed.
Please review your order carefully before submitting, as cancellations or changes may not be possible once accepted.
Refunds or replacements are processed only in accordance with our [Refund & Return Policy in our FAQ page].
All purchases are intended for personal use only and not for resale.
Any complaint or claim regarding an order must be reported within 24 hours of receipt, accompanied by photo proof of the issue.
Claims submitted after this period may not be eligible for review or replacement.
4. Prices and Payment
All prices are stated in Indonesian Rupiah and may change without prior notice.
Prices include applicable taxes unless otherwise stated. Delivery fees are calculated separately at checkout.
You agree to provide accurate payment information and authorise us to process your payment securely.
Failure to complete payment may result in cancellation of your order.
5. Shipping and Delivery
Delivery times are estimates and may vary depending on courier service or external conditions beyond our control.
Once your order is handed over to the courier or collected for pick-up, the risk of loss passes to you.
We are not liable for delays, loss, or damage caused by third-party courier services.
6. Intellectual Property
All content on our website, including text, images, designs, and trademarks, is owned by 먹자요 | Mukjayo and protected by applicable laws.
You may not reproduce, distribute, or use any content for commercial purposes without our prior written consent.
7. Third-Party Links
Our Services may include links to external websites. We are not responsible for the content, policies, or practices of such sites.
Access to third-party sites is at your own risk.
8. Feedback
Any feedback, reviews, or suggestions you submit may be used by us for improvement and promotional purposes without obligation or compensation.
You are responsible for ensuring that your feedback does not violate any third-party rights or laws.
9. Errors and Omissions
We may correct any errors or update information in our Services at any time without prior notice.
This includes product descriptions, pricing, promotions, and availability.
10. Prohibited Uses
You may use our Services only for lawful purposes. You may not:
Engage in any activity that violates Indonesian law or harms others.
Upload or transmit malicious software or harmful content.
Attempt to disrupt or interfere with the website’s operation or security.
Violation of these Terms may result in suspension or termination of access.
11. Termination
We may suspend or terminate your access to our Services at any time if we believe you have violated these Terms or applicable laws.
You remain responsible for any obligations incurred prior to termination.
12. Disclaimer of Warranties
Our Services and products are provided “as is” and “as available.”
We do not guarantee that the Services will be uninterrupted or error-free, or that products will always meet personal expectations.
To the extent permitted by law, we disclaim all warranties, express or implied.
13. Limitation of Liability
To the fullest extent allowed by Indonesian law, 먹자요 | Mukjayo shall not be liable for any indirect, incidental, or consequential loss arising from the use of our Services or products, except as required under consumer protection law.
14. Indemnification
You agree to indemnify and hold 먹자요 | Mukjayo harmless from any claims or damages arising from your violation of these Terms or misuse of the Services.
15. Governing Law
These Terms are governed by the laws of the Republic of Indonesia.
Any dispute shall be settled through good-faith negotiation. If unresolved, it will be submitted to the jurisdiction of the courts of Jakarta Selatan.
16. Force Majeure Clause
We are not liable for any failure or delay in performing our obligations due to causes beyond our reasonable control, including but not limited to natural disasters, government actions, strikes, pandemic restrictions, courier disruptions, or system failures.
17. Changes to These Terms
We may revise these Terms from time to time to reflect operational or legal updates.
The latest version will always be posted on this page with the updated date. Continued use of our Services after any changes constitutes acceptance of those changes.
18. Contact
For questions about these Terms, please contact us at:
먹자요 | Mukjayo
mukjayofficial@gmail.com